Returns & Exchanges
At Denvix, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn and tagged fashion items. If your new pieces aren't the perfect fit, we are here to help you find an alternative or process a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Place the original items with all tags attached into the shipping mailer and include the printed return authorization slip inside.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned garments, your refund will be processed to your original payment method within 5-7 business days.